Red Badge Group is New Zealand’s leading independent provider of security and crowd management services across Key Facilities. We are trusted to deliver a full range of security planning and staffing solutions for some of New Zealand’s best retail sites. 

In this casual role, you will provide excellent customer service to visitors, and retailers ensuring a safe and secure ennvironment. 

What’s on Offer:

  • Flexible working hours and competitive weekly pay
  • Opportunities for career progression with individual learning and development training
  • Role variety – multiple work opportunities and experience
  • Welcoming and supportive team environment
  • 24/7 Support from the office and management team

 
  
About the Roles:

  • Maintaining the safety and security of all individuals within the shopping environment
  • Detect, deter, and observe customers.
  • Locking/unlocking the mall or allowing after hours access to contractors
  • Using specialist technology to assist with reporting.
  • Create a positive working relationship with internal and external stakeholders (client, police etc).
  • Patrolling the mall to monitor entrances & exits, and high-risk areas
  • Monitoring and responding to customer conflicts, incidents or medical issues.
  • Manage crowd flow in event of fire evacuations or other large incidents.
  • Provide clear and concise daily reports detailing any incidents, observations, or actions taken during the shift.

About You:

  • Prior experience in a customer facing role such as hospitality or retail; security or a related field is preferred, but not required. We offer training for qualified candidates
  • Current Green or Blue Certificate of Approval (COA) Security License – we can support you if you need to do your COA mandatory training. 
  • Excellent interpersonal and communication skills, with the ability to interact with a diverse range of individuals in a positive and professional manner
  • Strong observational skills and attention to detail
  • Ability to remain calm and composed in high-pressure situations and make quick decisions when needed
  • Able to take directives from Site Supervisors, Managers & clients; and work well in team environments
  • Must be reliable, confident & honest at all times
  • Physical fitness and the ability to stand and walk for extended periods
  • Availability to work flexible hours, including at least 1 weekend day.

  
Applicants for this position should have NZ residency or a valid NZ work visa.

‘Apply Now’ to express your interest in the role- we would love to hear from you!