We are seeking a highly skilled and dedicated Control Room Operator (CCTV) to join our team. As a Control Room Operator, you will be responsible for monitoring and ensuring the protection of our assets and personnel at our one of Auckland’s newest retail sites. 

What’s on Offer:

  • Flexible working hours
  • Career progression
  • Learning and Development
  • Weekly pay
  • On the job training

About Us:
We are 100% New Zealand owned, Red Badge Group is widely recognised as a market leader, trusted to deliver a full range of security planning and staffing solutions.

About the Role:

  • Monitor and operate CCTV systems to identify and assess security threats or breaches
  • Respond promptly to security alerts, alarms, or distress calls, taking appropriate action as required
  • Coordinate with on-site security personnel and provide real-time updates on unfolding situations
  • Report all incidents, security breaches, and actions taken in a detailed and accurate manner to management
  • When applicable, collaborate with law enforcement agencies to provide video evidence or support investigations
  • Conduct routine equipment checks and report any malfunctions or technical issues

About you:

  • A valid Green COA Security License, is desirable, otherwise you must be able to work with Red Badge to obtain one
  • Proven experience as a Control Room Operator or similar role, preferably in a security or surveillance setting
  • In-depth knowledge of CCTV systems, operations, and associated equipment is desirable
  • Proficient computer skills with the ability to operate and navigate through various software applications
  • Strong attention to detail and the ability to multitask effectively
  • Excellent communication and interpersonal skills
  • Ability to remain calm and composed in high-pressure situations
  • Flexibility to work in shifts, including weekends and evenings
  • Physical fitness to perform duties such as sitting for extended periods and monitoring multiple screens

Applicants for this position should have NZ residency or a valid NZ work visa.

‘Apply Now’ to express your interest in the role- we would love to hear from you!