100% New Zealand owned, Red Badge Group is New Zealand’s leading independent provider of crowd management services across stadiums, music events, sporting events, conferences and exhibitions. 
 
We are looking for an outstanding leader who will be responsible for the planning, implementation and management of customer service, security and hosting operations across Waikato, Bay of Plenty and the wider regions.
 
The role will have a large focus on partnerships with key stakeholders and be able to develop an understanding of expectations whilst decisively ensuring these expectations are exceeded within your team. 

What’s on Offer 

  • Role variety – no two days the same
  • Opportunity to lead a large casual workforce
  • A company vehicle
  • Bonus incentive scheme
  • Discounts at multiple retail, health & wellbeing, entertainment, food & beverages and many other industries.
  • Career progression
  • Learning, Development & Training Opportunities

Role Responsibility:

  • Establish and maintain outstanding working relationships with all stakeholders and clients to enable the delivery of our services.
  • Foster a high performing and exciting environment in order to be able to attract the best people to support our operations.
  • Ensure that all employees are fully inducted, engaged & trained to carry out their specific roles.
  • Ensure all events are adequately resourced with personnel and integrate this provision within the total event planning.
  • Ensure that all venue policies and procedures are fully implemented, adhered to and communicated to employees.
  • Constructively challenge current thinking and practice, offering new ideas, alternatives or improvements to existing products, services and approaches.
  • Have a strong focus on the development of your team with a view of being the ‘best in the business’.

 
The Ideal Candidate

  • Proven experience of 1 to 3 years in a people leadership role is essential
  • Experience in managing small to medium client accounts and multi-site operations is preferred 
  • Strong communication and interpersonal skills with a focus on building positive client relationships.
  • Understanding of event security operations, compliance requirements, and risk management.
  • Proficiency in using workforce management systems and reporting tools.
  • Ability to maintain discipline and enforce minimum standards.
  • Flexibility – this is not your usual 9-5 job – working evenings/ weekends is required at times.

This is a brilliant opportunity to develop to your potential in the Event Operations & People Leadership space, in the best company in the business.

Apply now to express your interest in the role- we would love to hear from you!